I called Lounge Living to ask if the chair was in stock because I'd been let down a few other suppliers. They were great on the phone and explained that it wasn't available but if I wanted to order it they would ensure it was delivered as soon as possible. I was told it wouldn't arrive until the end of August at the earliest. I was happy to wait because their customer service was so good. I was amazed when the chair arrived the first week of August! Four weeks earlier than expected. Brilliant customer service, very helpful and friendly. Perfect chair, looks great in my home office. Thank you!